Know about bad CSATs before your customers churn
Every Intercom CSAT hits your Slack the moment it happens. Spot problems, follow up fast, protect your revenue.
Loved by Support Leaders and teams worldwide ❤️
4.6/5 Based on user reviewsTrusted by support teams at
The moment a CSAT lands in Intercom, your team knows about it in Slack. Bad rating? Follow up before the customer has time to churn. 🔔
Everything your support team needs
Built for teams who take customer satisfaction seriously.
Instant CSAT alerts
The moment a customer rates a conversation in Intercom, your team gets a rich Slack notification — rating, comment, agent name, and a direct link to follow up immediately.
Bad CSAT? Act in seconds.
Bad ratings get flagged instantly with a red alert. Your team sees it, clicks, and is in the conversation within seconds — before the customer has time to leave a public review.
Weekly reports, zero effort
Every Friday at 5pm, a full CSAT breakdown lands in your Slack — total ratings, per-agent performance, trends. No spreadsheets, no manual work. Just clarity.
Our Demo
See our app in action!
You Receive a CSAT in Intercom
Using our secure and approved Intercom app, we take that CSAT rating and send it to you!
Secure Oauth2 connection 🔒
Our app is secure and approved by Intercom, we use Oauth.2 connection to process your data.
Mighty quick ⚡
Instant integration - that is how we do it!
Keeps your team notified around the hour!
You choose the channel to which we send the notification, you also can customise the message we send!
Celebrate the quality 🎉
Keep your team focused on delivering quality support.
Interactive notification 💻
Click on the conversation link to open the conversation to follow up in seconds
Bird-view 🐦
See the CSAT note the customer left in the notification message.
Customise the notifications or get reports as well!
Customise based on the use-case of your needs!
It's not just us.
Here's what support teams around the world say.